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FAQs

General

Are you insured?
Yes — we’re fully insured, including key cover. You’re welcome to see our insurance certificate at any time.

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What areas do you cover?
We serve Aldershot, Farnham, and nearby villages.

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Walks & Safety

Do you walk dogs off-lead?
Yes, with your written consent and only once we’re confident in their recall and behaviour. Safety always comes first.

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Where do you go for walks?
We keep things varied and stimulating, exploring local favourites like Alice Holt, Abbots Wood, Caesars Camp, Tilford, Hindhead, Frensham Ponds, and more.

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Do you take dogs that haven’t been neutered?
Yes — every dog is assessed individually based on temperament.

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Do you take females in season/heat?
Unfortunately not, for the safety and comfort of all dogs in our care.

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What happens in bad weather?
Rain or shine, we walk! If conditions ever become unsafe (e.g. extreme heat or storms), we’ll contact you to reschedule.
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Do you walk XL Bully dogs?

This will depend upon the dogs temperament and what service you are looking for.  Sadly we cannot accommodate XL bullies on our group pack walks at this time. 

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Booking & Payments

Do you need to meet my dog first?
Yes. We offer a free meet & greet to ensure your dog is comfortable with us — and that you feel confident too.

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How much you charge?

Please see our services page for all costs. 

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How do I book a walk?
Simply contact us via phone or email to arrange your meet & greet and discuss scheduling.

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Do you offer discounts?
To maintain small groups and high-quality care, we’re unable to offer discounts at this time.

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Formally known as Ridgeback Retreat

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